Privacy Policy

Frosty Desert Heating & Air

Effective Date: June 23, 2025

This Privacy Policy (“Policy”) describes the manner in which Frosty Desert Heating & Air (“Company,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“User,” “you,” or “your”) of the website and in connection with the services provided by the Company.

1. Information Collected

We may collect the following categories of information:

Personal Identifiable Information (PII): Includes but is not limited to your name, address, phone number, and email address, collected when voluntarily submitted via forms, service inquiries, or communication with the Company.
Service Information: Includes job history, appointment details, and related HVAC service records.
Usage Data: Includes your IP address, browser type, operating system, and usage behavior on our website, collected through cookies or similar tracking technologies.

2. Use of Information

We may use the collected information for the following purposes:

To provide HVAC-related services and fulfill service requests;
To process payments and deliver invoices;
To communicate regarding scheduling, service updates, and promotional offers;
To improve our website, services, and customer experience;
To comply with applicable laws, regulations, and legal obligations.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may disclose information to:

Third-party service providers who perform functions on our behalf (e.g., payment processors, scheduling platforms, IT support);
Government agencies or law enforcement if required by applicable law or in response to legal process;
Affiliates or successors in interest in connection with a merger, acquisition, or corporate restructuring.

4. Data Protection

We employ reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to collect information and improve user experience. Users may choose to set their web browser to refuse cookies or alert when cookies are being sent; however, some parts of the website may not function properly as a result.

6. Your Rights

You may request access to, correction of, or deletion of your personal data, subject to applicable legal restrictions. Requests may be submitted to support@frostydesertair.com or by calling (702) 800-9449.

7. Updates to this Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

Contact Information:

Frosty Desert Heating & Air

1300 S Lamb Blvd, Las Vegas, NV 89104

support@frostydesertair.com | (702) 800-9449

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