Warm air in cooling mode
The system runs, but the air from the vents isn’t cool and the house keeps getting warmer.
Heating or cooling not right?
Heat Pump Repair in Las Vegas
When your heat pump stops keeping up, it doesn’t matter whether it’s July or January—your home gets uncomfortable fast. Because the same system heats and cools, problems can show up in either mode.
Our technicians diagnose first, explain what they find and give you the repair price before work starts.
Sound familiar?
Cool air in heating mode
It’s a cold night and the vents are blowing air that feels lukewarm or chilly for long stretches.
It runs and runs
The system barely shuts off, or it can’t reach the temperature you set in either season.
Ice that won’t clear
Some frost in winter can be normal, and heat pumps defrost themselves. Ice that builds up and stays is not.
New noises or it won’t start
Grinding, rattling, loud buzzing, or a system that doesn’t respond to the thermostat at all.
Before you call
A few safe checks
Only check what you can reach safely. Don’t open the equipment panels, handle refrigerant, chip or melt ice, or keep resetting a breaker that trips.
If ice keeps building on the outdoor unit and doesn’t clear, turn the system off at the thermostat if it’s safe to do so and call for service.
- Thermostat mode. Make sure it’s set to heat or cool as intended and the setpoint is above or below the room temperature.
- Thermostat display. If the screen is blank or shows a message, note what it says. Replace batteries if your thermostat uses them.
- Filter. If the filter is easy to reach, look at it. Replace a dirty one following the manufacturer’s directions.
Helpful details to share when you book
Is the problem in heating, cooling or both? When did it start, and did anything change—a storm, a power outage, a new thermostat?
Is the outdoor unit running? Do you hear anything unusual, or see ice that won’t go away? Any messages on the thermostat? These details help the technician arrive prepared.
How a repair visit works
Tell us what’s happening
Describe the symptoms and which mode they show up in.
Diagnosis
A technician checks the system to find the cause, not just the symptom.
Clear options
You get the repair price before work begins.
Repair and check
After the repair, the system is checked in operation.
Heat pump repair FAQs
Get your heat pump looked at
Book a repair visit online, or call and tell us what your system is doing.
CONTACT US
TODAY!
Have questions? The team at Frosty Desert Heating & Air is here to help. Ask us about your home's heating or cooling, or to get in on certain special offers. Financing questions can also be answered via this avenue.
We're happy to help with your request. You can expect a response quickly.
Main location1300 S Lamb Blvd, Las Vegas,
NV 89104, United States
NV 89104, United States
Summerlin1930 Village Center Circle,
Las Vegas, NV 89134
Mon–Fri from 8am–8pm
Saturday from 8am–2pm
Saturday from 8am–2pm
